Services Australia is trialling the new myGov TEx app feature to share personal information with businesses and services

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Australians may soon be able to use a new app to securely send personal information from their myGov app to businesses and services.

Services Australia’s Trust Exchange (TEx) is designed to protect personal data and reduce cyber-attacks and is now being trialled at a GP clinic in Queensland.

Patients and staff at the Brisbane clinic will become research participants as they test the first prototype of the proposed product, and their findings will determine the next steps.

Paper copies of identity checks and credentials will be replaced by the TEx myGov feature if the trial is successful, with Civil Services Minister Bill Shorten calling the data protection concept “world-leading”.

Shorten said it was “like when Australians moved from using checks to tap and pay – it’s revolutionary”.

The pilot will test the concept as new patients use the myGov app and their government-issued cards to register at the medical centre.

They will simply need to use their myGov app to scan a provided QR code and confirm in the app what information they agree to share, which will then be transferred securely to a test device at the GP’s clinic.

Medicare, DVA veterans cards or Centrelink concession cards will be available to share under the pilot.

“These types of solutions could reduce the need for people to hand over full documents to businesses to store in their systems,” Shorten said.

“I want Australians to have access to secure, fast and easy ways to store and share their information and save businesses time and money.

“And with six million people already using the myGov app, it will help make myGov even more useful for Australians in the future.”

Commbank will host the next TEx pilot project

The first stage of development is also far from complete, with the Commonwealth Bank of Australia also committed to participating in a future test pilot.

“Services Australia asked both participants and medical staff about their experience of using the technology in this way, whether the process was intuitive and how it could potentially be improved,” Shorten said.

“The government is working with industry on proofs of concepts to ensure they are well placed to exploit the TEx capabilities.”

The results of proof-of-concept testing at the Brisbane clinic will be presented to the Australian government early next year before next steps are determined.

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